*The packages are written in Korean
Global Shipping countries and guidelines on purchase limits.
Products are shipped out on the day you place your order with DHL Express, arriving directly to your door as fast as in 3 business days.
The following purchase limits are for your guidance only and CANNOT fully guarantee import tax-free during customs as official guidelines per country are unavailable.
All orders are shipped on DDU(Delivery duty unpaid) basis and depending on each country's import policy, you may be required to pay customs duty and/or present additional documents.
We hope you have delivered our product safely.
If you’re not perfectly satisfied, you may request a return for your item(s) within 7 days. You will then have a further 7 days following your request to return unsuitable items.
After 30 days of receiving the order, no refund or exchange can be made.
Customers who wish to return the product due to a simple change of heart must cover the shipping fee.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.